Home
Application Procedure
Schengen Information
Exemption List
Downloadable visa form
Schedule Appointment
Visa Categories
Directive 2004/38/EC of the European Parliament
Medical Practitioners
Photograph specifications
Fees
Application Tracking
Public/Bank Holidays
Contact Information
Useful Links
FAQs
Customer Feedback
Security Information
 


  • Feedback / Complaints

    We aim to offer a fair and professional service to all our customers. We welcome feedback which helps us to focus on where we need to improve.

    If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully.

    If you wish to complain about the service you received you may submit your complaint in person at the Visa Application Centre or send an e-mail to Feedback_PRS.uk@vfshelpline.com.

  • © Copyright VF Services (UK) Limited. All rights reserved. Disclaimer